Privacy Policy
This Privacy Policy explains how Nimbus Productions collects, uses, stores and manages personal information provided through this website and in connection with event enquiries.
1. Information we may collect
Depending on how you interact with us, we may collect:
- Your name, company name and position.
- Your email address and telephone number.
- Event dates, venues, locations and attendance estimates.
- Information about your event and requested production services.
- Messages, enquiries and other correspondence sent to us.
- Basic technical information relating to website usage, such as browser type, device type and pages visited.
Please do not submit sensitive personal information unless it is genuinely necessary for your enquiry.
2. How we collect information
We may collect personal information when you:
- Submit an enquiry or quote request through this website.
- Contact us by email, telephone or another communication channel.
- Discuss an event or production requirement with us.
- Interact with our website, subject to your browser and cookie settings.
3. How we use your information
We may use personal information to:
- Respond to enquiries and quote requests.
- Understand and discuss event requirements.
- Prepare proposals, scopes and production-related communications.
- Coordinate requested services where an engagement proceeds.
- Operate, maintain and improve this website.
- Meet legal, administrative and record-keeping requirements.
4. Sharing of information
We do not sell personal information. Where reasonably necessary, we may share relevant information with website, email, hosting or professional service providers, and with production partners or suppliers involved in responding to or delivering an agreed event requirement.
We aim to disclose only the information reasonably required for the relevant purpose.
5. Website analytics and cookies
This website may use cookies or analytics technologies to understand website traffic, performance and visitor interactions. You can control or disable cookies through your browser settings, although some website functions may not operate as intended.
6. Storage and security
We take reasonable steps to protect personal information against unauthorised access, misuse, interference, loss or disclosure. However, no website, email system or electronic transmission can be guaranteed to be completely secure.
7. Overseas processing
Some technology, hosting, email, analytics or service providers may process or store information outside Australia. Where applicable, we take reasonable steps to work with reputable providers and protect personal information appropriately.
8. Access and correction
You may contact us to request access to personal information we hold about you, or to ask us to correct information that is inaccurate, incomplete or out of date. We may need to verify your identity before completing a request.
9. Retention
Personal information is retained only for as long as reasonably required for the purpose for which it was collected, including legitimate business, administrative and legal requirements.
10. Privacy enquiries and complaints
If you have a question, access request or privacy concern, please contact Nimbus Productions through our Contact page. We will review the matter and respond within a reasonable period.
Information about privacy rights in Australia is available from the Office of the Australian Information Commissioner .
11. Changes to this policy
We may update this Privacy Policy when our website, services or information handling practices change. The latest version will be published on this page.